Referral Program Terms & Conditions
The Sonno Referral Program (the “Program”) by Sonno Malaysia Sdn. Bhd. (“Sonno") allows individuals (“Sonno Ambassadors”) to earn approved commissions by referring friends to purchase a Sonno mattress. To participate, you must:
- Agree to the Terms & Conditions, and
- Register for the program
- Be a Sonno Customer
How to Earn Your Commission
When you sign up to become a Sonno Ambassador, we’ll generate a unique link assigned only to you. Post it on social media or just email it to a few friends. When a friend clicks on it, the link will lead them to the Sonno website. If the friend completes a purchase, the Sonno Ambassador is notified. After 100 days (to ensure the friend isn’t going to return the mattress), the Sonno Ambassador will receive RM100, sent through PayPal.
A Sonno Ambassador will earn a commission of RM100 if:
- a referred friend clicks on the Sonno Ambassador’s referral link, and
- the referred friend completes a Qualifying Order within the same browsing session in which they clicked the referral link.
The Sonno Ambassador may not take the role of the referred friend, but can log into the Sonno Referral Portal at any time to track all commissions.
A Qualifying Order must include a Sonno Mattress and cannot be returned for a refund. If the mattress is returned for a refund, the commission payment is forfeited. Sonno reserves the right to cancel a Qualifying Order if placed fraudulently. A Sonno Lite or Sonno Pillow order is not a Qualifying Order.
Commissions and Payouts
Commissions are earned for any referred Qualifying Order and are either approved or denied within 100 days of when the Qualifying Order is placed. RM100 is earned for each approved Commission and is processed through PayPal to the Sonno Ambassador’s linked PayPal account. Payments are made through PayPal only. If the Sonno Ambassador did not link a PayPal account during registration, they can enter it by logging into the Ambassador Portal.
Sharing Referral Links
Referrals should only be used for personal and non-commercial purposes to friends who will appreciate receiving these messages. Referral links should not be distributed to recipients who do not have a personal connection to the referrer (such as coupon websites).
Termination and Change
Sonno may suspend or terminate the Referral Program or a user’s ability to participate in the Ambassador Program at any time for any reason. Requirements and incentives may also change at any time. Sonno reserves the right to review and investigate all referral activities and cancel or modify referrals if activity is deemed abusive or fraudulent. Commissions earned as a result of fraudulent activity are null and void.
There is no limit to the number of commissions each Sonno Ambassador can earn. The RM100 coupon can only be used against 1 mattress purchase and not valid with any other offers.
Updates to the Terms
Sonno reserves the right to update these terms at any time without prior notice. Continued participation in the Referral Program after any modification shall constitute consent to such modification. If the modified terms are not acceptable, the only recourse is to stop sending referrals or participating in the Referral Program.