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Covid-19 updates

A letter to our beloved customers

Thank you to all our customers for your trust in Sonno. We are all facing unprecedented times, and unprecedented decisions are being made by authorities and businesses all over the world to contain the spread of the Coronavirus, and to minimise its effects.

In light of the current situation, we wanted to let you know about the steps we are taking during these troubling times. Despite the daily developments, we are doing our utmost to continue to offer you the greatest service.

Presently, our warehouse is able to fulfill orders for all sizes. We are expecting this to continue but with the current pandemic things can change quickly. Please refer back to this page for any updates in the future.

At the moment we are unable to deliver or we deliver with delay to the following locations due to MCO restrictions: East Malaysia.
If your order has been handled to SkyNet, more details about MCO restrictions can be found here.

We will continue to closely monitor the situation and we are ready to make any changes required to protect you, our suppliers and our employees. You will of course be the first to know, if we need to make any further adjustments.

Please see our frequently asked questions please below and if you have any further questions please reach out to our customer service team via email at

Frequently asked questions

Do you deliver during MCO?
Are Sonno products safe?
Are your showrooms open?
Is your customer service working?
Will this impact the return of the mattress?

Do you still have questions? Contact us


Monday - Friday

10am - 10pm


Monday - Friday

10am - 6pm



Monday - Friday
10am - 6pm